Airtable Support Ticketing System
This templates includes a clear and consistent way for ALL clients to request revisions or ask questions, a way to share with clients their open requests, automations to respond upon support completion and a summary dashboard for you to track + manage all requests.
Respond to client requests AND allow them to respond to your follow-ups in a single place.
Support From Me
Ready-to-Use Interface
Client Submission Forms
Automations Galore
Follow-Up Forms
included in this airtable template
Get a BTS Peek into this Goodie
see the magic in the operations hub
"Ashley's Airtable ticket system and Dubsado proposal templates saved me SO much time. Instead of building from scratch, I literally just plugged in my copy and images and was ready to roll. The setup was seamless, the Loom tutorials made everything crystal clear, and they fit my brand vibe perfectly. I've been able to streamline my client onboarding and support process without the headache of figuring it all out myself. After servicing clients all day, my brain was already done. So having these products was a lifesaver. If you're a service provider who values your time and wants something that just works, grab these templates. You honestly won't regret it!"
D. Lemonte
Eliminate back and forth steps with a click of a button. Upon completion of a request, change the status and your client will receive confirmation.
Need more info from your client? There's an automation for that too!
AUTOMATIONS GALORE
No matter when you snag this template, you get access to submit questions to me for help + clarification on these templates!!
GET HELP ANYTIME!
You can easily review + respond to all support requests via a single interface AND allow your clients to view their open and complete requests.
No more back and forth emails - everything is managed and visible in a single place for you and your clients!
YOU GET AN INTERFACE, YOU GET AN INTERFACE, WE ALL GET INTERFACES
Allow clients to submit questions, revisions or any level of support via a support request form.
Also includes a way for clients to respond to questions you have regarding their request without emailing you!
CLIENT SUBMISSION AND FOLLOW UP FORMS
With these templates, you're never on your own! No matter when you snag this goodie, you'll ALWAYS have access to submit questions for support in setting up and navigating the template.