“Ashley is my go-to systems expert and has helped me see things from a CEO perspective.
I don’t know how her brain does it but her ability to piece things together — she was literally thinking up solutions as I talked quickly through my struggles — and it helped us get through so much!
She’s set up so many of my tools and automations, and created a video library for my VA that’s allowed me to delegate and take a step back from my business.”
While she prided herself on an exceptional client experience, had a VA, and was using tools like Clickup & Dubsado — she wasn’t using them to their fullest potential.
Kelli of Âme Creatives was two years into running her brand and web design studio when she came to me.
Despite being tech-savvy and having set up Dubsado in the past for some of her own clients, Kelli’s inconsistent follow-ups and unclear delegations meant the business was running her, than the other way around.
“Client experience has always been very big for me. So I knew that I needed to elevate it. I just didn't know if what I wanted was possible.”
Kelli’s client experience still relied mostly on manual emails & processes, while still sending generic proposals.
We got so much done in Kelli’s Sprint, primarily focusing a lot on her client experience in the onboarding with Dubsado, Zapier, Clickup, and Airtable.
“I didn’t realize how hands-off it would be. It was like a breath of fresh air. I could just brain dump before she took care of everything.”
Kelli could just brain-dump in her intake form, tell Ashley what was on her mind and what she needed, and have her put it together.
She now has personalized proposals, email nurture sequences, and follow-ups now consistently delivered on time.
Kelli’s involvement is not needed at every step thanks to automations and tools that work together.
“Before my leads get on the call, they already know they want to work with me.”
Just a week was all Kelli needed. Since the Sprint, she has seen so many more yeses from her leads.