5 Signs You’re Dealing with a Broken Process (And How to Fix It)
If you’re constantly feeling behind, manually chasing things that should be automatic, or waking up dreading another day of duct-taped tasks—it’s not just burnout. You’re likely dealing with a broken process.
This post is your guide to recognizing the signs early (before something snaps) and what to do about it.
Who This is For:
This is for the overwhelmed solopreneur or agency owner who’s scaling fast but still manually juggling every client, deliverable, and deadline. You’ve got big vision—but your backend systems? They’re stuck in survival mode.
Let’s break it down.
Sign #1: You’re Always Playing Catch-Up
You’re constantly behind on deliverables, emails, or client onboarding steps.
You’re not lazy. Your system just isn’t built to scale. If you’re relying on memory, sticky notes, or scrambling through old email threads to remember what’s next—you’re in a loop of reactive work.
How to Fix It: Implement a project management tool (like ClickUp) with automations for due dates, task dependencies, and recurring reminders. It should take more off your plate—not add to it.
Sign #2: Your Tools Don’t Talk to Each Other
You’re logging into 5 different platforms just to onboard one client.
If you’re copying the same info from a lead form to a contract to an invoice to a calendar invite…you’re wasting hours on tasks that should take seconds.
How to Fix It: Choose platforms that integrate well (Dubsado + Airtable = chef’s kiss) and use automation to sync your forms, contracts, and emails.
Sign #3: Your Client Experience Doesn’t Match Your Prices
High-ticket offer, low-vibe onboarding? That ain’t it.
Your clients are paying thousands but getting a generic email and a PDF welcome packet. That disconnect? It creates doubt—and kills referrals.
How to Fix It: Design an automated, elevated onboarding flow that reflects your premium offer. Think branded intake forms, automated check-ins, and a welcome sequence that WOWs.
Sign #4: You’re the Only One Who Knows What’s Going On
If you got sick or took a week off, would the business still run?
If everything lives in your head (or a million random docs), there’s no continuity. That’s not just risky—it’s exhausting.
How to Fix It: Start with an internal SOP database. Tools like Airtable or Notion can help you build easy-to-follow processes for every recurring task.
Sign #5: You Dread Growth Because You Know You’re Not Ready
Every new lead feels more like a threat than an opportunity.
You WANT more business, but you secretly panic when someone inquires. That’s a clear sign your backend isn’t built to hold what you’re asking for.
How to Fix It: Build out scalable systems that automate intake, scheduling, communication, and delivery. The goal is to grow without adding more chaos.
Time to Fix What’s Broken (Without Doing It Yourself)
If reading this made your shoulders tense up—it’s time for a Business Systems Glow Up.
Inside the Glow Up, we take your janky processes and turn them into a smooth, streamlined backend that gives your clients (and YOU) an experience that feels like luxury.
You get done-for-you implementation, custom workflows, automations, and an operational hub that supports your growth.
Ready to offload this headache?
P.S. Not sure you’re ready for a Glow Up yet?
Take my free Systems Assessment and get a clear read on where your processes are falling short—and what to fix first.
Create a High-Ticket Client Journey That Matches the high-ticket offers you Deliver
Over the course of 3 days, you’ll gain clarity, inspiration, and a plan to elevate your client experience—and see why I’m the systems expert you need in your life 💅🏾.
